Shipping & Returns
SHIPPING POLICY
We generally ship all orders the same day if received by 12 PM or the next day, if received after 12 PM. Order shipping times vary from 2-6 working days, depending on the delivery location and the operability/availability of our delivery partners/couriers, keeping in mind the current situation due to the pandemic. An email and/or SMS notification with tracking details are usually sent as soon as the order is dispatched. Please contact us on our contact number Monday - Saturday between 9 AM - 5PM for any questions with regards to your order or delivery.
Return & Exchange Policy
We offer a very transparent returns/exchange policy for our beloved customers. While we make every effort to offer you only the best quality products, we offer a "no-questions-asked" refund policy in case of faulty or damaged products delivered to our customers. If you receive a leaked product or tampered/damaged packaging, please take clear pictures and send them to us via email to letstalk@concocted4u.com OR WhatsApp at +918130067890, and, we will do our best to resolve the situation to your satisfaction.